Who’s Next is committed to protecting your privacy. We use the information we collect on the site to make bookings with Who’s Next as simple as possible.
A valid debit or credit card is required to book a party with Who’s Next. A $150.00 deposit is required at the time of booking. Final payment is due seven days in advance of the event date. If the reservation is booked within 72 hours of the schedule event time, then payment is due in full upon making the reservation.
There will be a $100 cancellation fee for all parties or events cancelled after your initial payment is received. Events cancelled up to 14 days prior to the scheduled event will be refunded in full LESS the $100 cancellation fee. There will be NO REFUND if the event is cancelled less than 14 days prior to the scheduled event. Who’s Next will make every effort to reschedule your event to another date with no penalty should cancellation be necessary.
There may be occasions when the weather does not permit with your scheduled party. In the event of severe weather (lighting, high winds, snow, ice, etc.), we reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff, and equipment.
There will be a travel/fuel surcharge for locations in excess of 30 miles from our home zip code 39272. Please contact us for additional information.
Who’s Next requires a parent or responsible adult to be present inside or outside of the truck at all times during the event.
No food or drinks are allowed inside the video game theater.
You may serve alcohol at a Who’s Next event or party. However, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel, or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Who’s Next game truck or equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in termination of the party immediately.
Who’s Next reserves the right to refuse service to client if we observe behavior which is deemed to be a potential threat to our employees, guests, or our equipment. Such behavior includes but is not limited to, obvious intoxication, observed or suspected drug use, aggressive language or behavior, unsafe surroundings, etc. In this case, we may refuse to start a party or terminate an ongoing event.
Who’s Next reserves the right to charge the client for any theft or damage to our equipment resulting from negligence or willful acts by the event attendees. Charge will include replacement costs plus labor, depending on what is being replaced. Additionally, Who’s Next or its employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability of damages or injuries is the sole responsibility of the client and/or host.
While your party is in effect the Game Coach may be taking pictures of the party from the inside theater. We may post these pictures on our Facebook page and/or our website (no names or addresses are posted). If you do not want our Game Coach taking pictures or posting them on Social Media or our web site, please notify us via email prior to the party.
Who’s Next will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event, please send an email indicating the game(s) you prefer prior to the event.
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